Cognistar Privacy Policy

This Privacy Policy explains how Cognistar.net collects, uses, and protects your personal information, including how we use Google Analytics for advertising and analytics, and outlines our refund policy for course purchases.

Information We Collect

We collect information in the following ways:

• Personal Information: Name, email, contact details, and payment information when you register, enroll in a course, or contact us.


• Usage Data: Information about your interactions with our website, such as pages visited, time spent, and navigation paths.


• Technical Data: IP address, browser type, device information, and cookies.

How We Use Your Information

• Analytics and Advertising: We use Google Analytics to collect data about your use of our website for advertising and analytics purposes. This includes tracking user behavior, site usage, and engagement to improve our services and deliver relevant ads. Google Analytics uses cookies and similar technologies to collect this data. The information collected may include your IP address, device information, and browsing activity. Google may also use this data as described in its own privacy policy.


• Service Delivery: To provide access to courses, manage your account, and communicate with you.


• Legal Compliance: To comply with applicable laws and protect our rights.

Google Analytics Disclosures

• We use Google Analytics to help understand how visitors interact with our website and to support advertising efforts.


• Data collected via Google Analytics may be shared with Google and used by Google according to their privacy policy.


• Cookies and similar technologies are used for tracking and analytics. You can manage your cookie preferences in your browser or opt out using tools provided by Google (such as the Google Analytics Opt-out Browser Add-on).


• For users in the EU/UK, we obtain your consent before placing analytics or advertising cookies, in accordance with GDPR requirements.

Data Sharing

We do not sell your personal information. We may share data with:

• Service providers (e.g., payment processors, analytics providers) to operate our services.


• Legal authorities if required by law.

Data Retention

We retain your data only as long as necessary for the purposes outlined or as required by law. You may request deletion of your data by contacting us.

Your Rights

Depending on your jurisdiction, you may have rights to access, correct, or delete your personal data, or to object to certain uses. Contact us to exercise these rights.

Refund Policy

If you purchase a full course and later choose to cancel, our refund policy is as follows:

• 100% refund if you cancel within the first Week of the course.
• No refunds are provided after the first week

Refunds will be processed to the original payment method within a reasonable period after cancellation is confirmed.

Security

We use appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new effective date.

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